Our policy sets out:
- Collection and Use of Personal Data
- Collection of information through analytics
- Sharing Personal Data & Protection of Personal Data
- Your Rights and Responsibilities
- How to contact us.
Collection and Use of Personal Data
During your interaction with us, whether via our website, social media, by email, through completion of surveys, use of our apps or by any other means, we may collect personal details such as your name, address, email address, the type of device you use to connect to the internet, and details of your interests in order to provide you with information or reply to your queries. We will also collect and process data about you if you subscribe to our mailing list via the website or if you enter any competition run by or in association with us, although these may also be subject to additional terms and conditions.
We may use such personal data collected to:
- communicate with you and provide information about our products and services
- send you marketing communications about The Edinburgh Wellbeing Festival
- contact you about tickets you have bought, a submission you have made or content you have provided.
- analyse your use of our websites, our apps and response to our communications and improve the services we offer, including personalising our communications with you.
We also collect certain information through the use of Google Analytics for the purposes set out above.
We will notify you if we intend to use your personal data in other ways. We may communicate with you by email or any other channel to which you have agreed. You can opt out of receiving further information of this nature from us by using the link on any of our emails sent to you or by emailing us using the our Contact Form
Sharing Personal Data
We will not pass information that you have given us to any other companies without gaining permission from you first.
We do not sell personal data about our customers to third parties.
We reserve the right to release personal data when we believe that release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect our rights, property, or safety.
Protection of Personal Data
We will take all reasonable precautions to ensure that all the personal data that you have submitted via the website remains secure and have procedures to protect the storage and disclosure of personal data.
Parents and guardians
We encourage you to get involved with your children’s online usage and to be aware of the activities in which they are participating. Our website is not directed toward children but there may be some areas of the websites that may be attractive to children even though they are intended for adults. Therefore, we strongly recommend that you actively monitor your child’s interaction with the websites and their submission of personal information to the websites. You should be aware that if your children voluntarily disclose their names, email addresses or other information online, such disclosures may result in unsolicited messages.
Your Rights and Responsibilities
You have the right to access the personal data which we hold about you and to have any errors corrected. It is your responsibility to ensure that we have correct contact information. This will enable us to provide you with the best service possible.
If at any time you wish your personal data to be completely removed from all our systems, or if you just want to update any personal data we have about you, you can click on the unsubscribe link in any email we send you, or email us using our Contact Form
Please contact us by any means if you have any questions or are unhappy about the way your data is used. We hope we will be able to resolve any problems or issues you may have.